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Acceptable Use Policy

Last updated: Version 1.0

1. Introduction

This Acceptable Use Policy (“AUP”) sets out the rules and guidelines that govern your use of the website at godfreyengineering.com, ChainSolve, and all other services operated by Godfrey Engineering Ltd (“we”, “us”, “our”, or “Godfrey Engineering”).

This AUP is incorporated by reference into our Terms of Service. By accessing or using our Services, you agree to comply with this AUP. Capitalised terms not defined in this AUP have the meanings given in the Terms of Service.

We may update this AUP from time to time. Material changes will be communicated in accordance with our Terms of Service. Your continued use of the Services after any update constitutes acceptance of the revised AUP.

2. Scope

This AUP applies to:

  • All users of the Godfrey Engineering website (godfreyengineering.com), whether registered or unregistered
  • All users of ChainSolve, including free and paid subscription tiers
  • All content you create, upload, submit, or transmit through the Services (“User Content”)
  • All interactions with other users through the Services
  • All use of APIs, integrations, or programmatic access to the Services

3. Acceptable Use

You may use the Services for lawful purposes that are consistent with their intended function. Acceptable uses include:

  • Browsing the Godfrey Engineering website for information about our services and expertise
  • Creating an account and using ChainSolve for engineering calculations, analysis, and design work
  • Submitting enquiries through our contact forms
  • Subscribing to and reading our newsletter and blog content
  • Using our APIs in accordance with any applicable API documentation and rate limits
  • Sharing links to our public content on social media or other platforms

4. Prohibited Activities

You agree not to use the Services to engage in any of the following activities. This list is not exhaustive; we reserve the right to determine, in our sole discretion, whether any conduct violates this AUP.

4.1 Illegal Activities

  • Using the Services for any purpose that violates applicable local, national, or international law or regulation
  • Facilitating, promoting, or assisting illegal activity of any kind
  • Money laundering, terrorist financing, or sanctions evasion
  • Distributing, storing, or transmitting content that is illegal under UK law

4.2 Harmful or Abusive Content

  • Uploading, transmitting, or distributing content that is defamatory, obscene, threatening, harassing, discriminatory, or incites violence or hatred
  • Distributing malware, viruses, worms, trojan horses, ransomware, or any other malicious software or code
  • Distributing spam, phishing attempts, or social engineering attacks
  • Publishing or sharing another person’s personal or confidential information without their consent (“doxxing”)
  • Impersonating any person, business, or entity, or falsely claiming an affiliation with any person or entity

4.3 Security and System Integrity

  • Attempting to gain unauthorised access to any part of the Services, other users’ accounts, or any systems or networks connected to the Services
  • Circumventing, disabling, or otherwise interfering with security-related features of the Services, including authentication mechanisms, access controls, or rate limiting
  • Probing, scanning, or testing the vulnerability of the Services or any related system or network, unless you have received our explicit written authorisation to do so
  • Interfering with or disrupting the Services, servers, or networks connected to the Services, including through denial-of-service attacks (DoS/DDoS)
  • Using automated tools (bots, crawlers, scrapers) to access the Services in a manner that exceeds reasonable use or violates our robots.txt directives
  • Attempting to reverse engineer, decompile, disassemble, or derive the source code of any software component of the Services

4.4 Intellectual Property Violations

  • Uploading, transmitting, or distributing content that infringes any third party’s Intellectual Property Rights, including copyrights, trademarks, patents, or trade secrets
  • Using the Services to reproduce, distribute, or create derivative works from copyrighted material without the copyright holder’s permission
  • Removing, altering, or obscuring any copyright, trademark, or other proprietary notices from the Services or any content accessed through the Services

4.5 Misuse of Engineering Outputs

  • Presenting engineering calculations or analyses generated by ChainSolve as independently certified, verified, or validated engineering work without performing appropriate independent professional review
  • Using ChainSolve outputs in safety-critical applications (including but not limited to structural design, vehicle safety systems, medical devices, or aerospace applications) without independent verification by a qualified and competent professional engineer
  • Deliberately inputting false, misleading, or nonsensical data into ChainSolve with the intent of generating misleading engineering outputs
  • Redistributing, reselling, or sublicensing ChainSolve outputs as a competing engineering analysis service

4.6 Resource Abuse

  • Consuming a disproportionate share of system resources (CPU, memory, bandwidth, storage, API calls) relative to your subscription tier or intended use
  • Using the Services to mine cryptocurrency or perform other computationally intensive tasks unrelated to the Services’ intended purpose
  • Creating multiple free accounts to circumvent subscription limits or usage restrictions
  • Automating account creation or using the Services in a manner designed to avoid usage-based fees

4.7 Commercial Misuse

  • Reselling, sublicensing, or redistributing access to the Services without our prior written consent
  • Using the Services to develop a competing product or service
  • Scraping, harvesting, or extracting data from the Services for commercial purposes without our prior written consent
  • Using the Services to send unsolicited bulk communications (spam) or advertisements

5. User Content Standards

All User Content you submit through the Services must comply with the following standards:

  • Accuracy: User Content should be accurate and not intentionally misleading
  • Legality: User Content must not violate any applicable law or regulation
  • Ownership: You must own the User Content or have the necessary rights and permissions to submit it
  • Respect: User Content must not be harassing, threatening, discriminatory, or otherwise harmful to others
  • Relevance: User Content should be relevant to the context in which it is submitted

We do not pre-screen User Content, but we reserve the right to review, edit, or remove any User Content that violates this AUP or is otherwise objectionable, at our sole discretion.

6. Reporting Violations

If you become aware of any violation of this AUP, we encourage you to report it promptly. You can report violations by:

When reporting a violation, please include as much detail as possible:

  • A description of the violation
  • The URL or location where the violation occurred
  • The date and time of the violation (if known)
  • Any supporting evidence (screenshots, links, etc.)
  • Your contact information (so we can follow up if needed)

We take all reports seriously and will investigate promptly. We will not retaliate against anyone who reports a violation in good faith.

7. Investigation and Enforcement

7.1 Investigation

We reserve the right to investigate any suspected violation of this AUP. During an investigation, we may:

  • Monitor and review your use of the Services and your User Content
  • Request information from you regarding the suspected violation
  • Cooperate with law enforcement or regulatory authorities if required by law or if we believe criminal activity has occurred

7.2 Enforcement Actions

If we determine that you have violated this AUP, we may take one or more of the following actions, at our sole discretion and without prior notice:

  • Warning: Issue a written warning specifying the violation and requiring you to cease the offending conduct
  • Content removal: Remove or disable access to User Content that violates this AUP
  • Temporary suspension: Temporarily suspend your access to the Services for a period we deem appropriate
  • Permanent termination: Permanently terminate your account and revoke your access to the Services
  • Legal action: Pursue legal remedies, including injunctive relief and damages, for violations that cause harm to Godfrey Engineering, our users, or third parties

7.3 Appeal Process

If your account is suspended or terminated for an AUP violation, you may appeal the decision by contacting us at legal@godfreyengineering.com within 14 days of the enforcement action. Your appeal should include:

  • Your account details (email address used for registration)
  • The enforcement action you are appealing
  • An explanation of why you believe the action was taken in error or why your account should be reinstated

We will review your appeal and respond within 14 days. Our decision on the appeal is final.

7.4 No Obligation to Monitor

We are not obligated to monitor the Services for violations of this AUP. However, we reserve the right to do so and to take action when violations are discovered.

8.1 Respect for Intellectual Property

We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyrighted work has been reproduced on our Services in a way that constitutes copyright infringement, please notify us.

To report copyright infringement, please send a written notice to legal@godfreyengineering.com containing:

  • Identification of the copyrighted work you claim has been infringed
  • Identification of the material you claim is infringing and its location on our Services
  • Your contact information (name, address, telephone number, email address)
  • A statement that you have a good faith belief that the use of the material is not authorised by the copyright owner, its agent, or the law
  • A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on their behalf
  • Your physical or electronic signature

We will investigate all valid notices and take appropriate action, which may include removing the infringing material.

9. Relationship to Other Policies

This AUP is part of a suite of legal documents that govern your use of the Services:

  • Terms of Service — The overarching agreement governing your use of the Services
  • Privacy Policy — How we collect, use, and protect your personal data
  • Cookie Policy — Detailed information about cookies and tracking technologies

In the event of a conflict between this AUP and the Terms of Service, the Terms of Service shall prevail.

10. Modifications

We reserve the right to modify this AUP at any time. When we make material changes, we will:

  • Update the “Last updated” date at the top of this page
  • Post a notice on our website
  • Where practicable, notify registered users by email

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified AUP.

11. Contact Us

If you have any questions about this Acceptable Use Policy, please contact us:

Godfrey Engineering Ltd
United Kingdom